Legal / Terms
Using this website and requesting API access are free. A paid partnership starts only under a separate written agreement.
Last updated · APISMA SOLUTIONS LIMITED
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You can withdraw a request without a fee, keep ownership of your information and raise a complaint without giving up access to courts or regulators.
This website is operated by APISMA SOLUTIONS LIMITED, a private limited company registered in England and Wales under company number 13447411. Our registered office is Trafalgar House 712 London Road, West Thurrock, Grays, England, RM20 3JT.
In these terms, “APISMA”, “we” and “us” mean that company. You can check the Companies House record. Send legal notices, complaints or questions to [email protected] or our registered office.
These terms cover browsing apisma.solutions, using its public information and submitting an API access request. The website helps businesses evaluate a possible digital-goods API partnership. Browsing and requesting access are free.
This website does not take payments or sell digital goods to consumers. These terms do not establish a paid service, an API licence, a service-level agreement or a partnership. Any operational service requires a separate written agreement.
Our Privacy Notice explains personal-data handling. Reading that notice or submitting a request is not consent to unrelated marketing.
Use accurate business contact details and submit a request only for yourself or an organisation you are authorised to represent. Give us enough context to assess the proposed integration without sending passwords, API keys, customer records or confidential production material.
A person reviews requests. An acknowledgement confirms receipt, not approval: submitting does not create an account, issue credentials or commit either party to commercial terms. We may ask for clarification or decide that a proposed relationship is not suitable. You may ask us to review a decision or correct the information used.
You can withdraw a request at any time by emailing [email protected]. There is no withdrawal charge. Withdrawal does not prevent a future application or affect your privacy rights.
Before either party commits, the written agreement must identify the contracting parties, authorised use, supported scope, charges, payment arrangements, support responsibilities and the applicable cancellation or refund rules. Ask us to clarify any point before accepting it.
Product availability, markets, account capabilities, technical documentation, limits and service commitments must be confirmed for that agreement. Examples and planning guides on this website are not a quotation, live inventory or account-specific technical specification.
No blanket “no refunds” rule is created by these website terms. Any agreed service terms must be supplied before a paid commitment, and cannot remove rights that applicable law makes non-excludable. If a separate agreement conflicts with these website terms about the contracted service, that agreement governs the service, subject to mandatory law.
You may browse, link to any public page, and print or save material for personal use or internal business evaluation. You may share short attributed extracts with colleagues or advisers, provided you keep relevant qualifications and copyright notices and do not misrepresent the source.
Website content, branding and third-party marks remain subject to their owners’ rights. These terms do not grant a licence to resell our content, impersonate APISMA, claim an endorsement or use another organisation’s marks without permission.
Do not disrupt the website, submit malicious material, attempt unauthorised access or misuse the request form. Responsible reporting of a problem is welcome through the security contact guidance.
Sending a request does not transfer ownership of your business materials to APISMA. We use the information to assess and respond to the request and for the related purposes in our Privacy Notice, not as permission to publish your proposal or use your name as a customer endorsement.
The public form is not a confidential document exchange. If a discussion needs confidential material, agree a suitable channel and any confidentiality terms with us first.
We aim to explain the service accurately and use reasonable care when maintaining the website. If you notice an error, tell us so we can investigate and correct it. Check account-specific or commercial details with us before relying on them for an implementation or purchase decision.
Maintenance, security issues or technical failures may interrupt access. We cannot promise uninterrupted availability. If we need to restrict access, we will aim to keep the restriction proportionate and explain it where practical and lawful.
Links to other organisations are provided for context. Those organisations control their own services and terms. A link is not an endorsement or a guarantee of their content.
We are responsible for loss or damage for which we are liable under applicable law, including where caused by our failure to exercise reasonable care or by a breach of these terms. We do not make you responsible for our own negligence or require a blanket indemnity simply for using the website.
Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited. These terms do not exclude mandatory consumer remedies or data-protection rights.
Although our partnership service is intended for businesses, any mandatory rights you have as a consumer remain intact. Website examples do not promise a particular commercial return. Liability for a separately contracted service is addressed in that agreement, subject to the same mandatory-law protections.
Email [email protected] with a short description of the problem and the outcome you are seeking. Include a request reference if you have one; do not send credentials or unrelated personal information. Raising a complaint is free and does not affect your ability to exercise legal rights.
We aim to acknowledge complaints within five working days and provide a substantive response within 28 days. If more investigation is needed, we will explain why and give an update date. Privacy requests follow the statutory timetable in our Privacy Notice.
You may suggest mediation, but it takes place only if both sides agree. You do not have to complete our complaints process, wait for these target dates or accept mediation before approaching a court or regulator. Nothing here shortens a statutory time limit.
These website terms and related non-contractual disputes are governed by the law of England and Wales. The courts of England and Wales have non-exclusive jurisdiction. This does not prevent a claim in another court with jurisdiction under applicable law.
If you are a consumer, this choice of law does not take away mandatory protection available under the law of your usual country of residence or any right to use your local courts. In particular, consumers resident in Scotland or Northern Ireland may bring proceedings in their home jurisdiction where the law permits.
These terms do not require binding arbitration, waive class or collective actions where available, or prevent a complaint to a regulator.
We may update these terms when the website, our process or legal requirements change. We will show the revised date and explain material changes on this page. If a material change directly affects an ongoing request and we have your contact details, we will take reasonable steps to notify you.
Updates apply prospectively. They do not retrospectively change an existing agreement or reduce rights that arose before the update. You can save or print this version for your records.
Legal contact: [email protected]. Postal notices: APISMA SOLUTIONS LIMITED, Trafalgar House 712 London Road, West Thurrock, Grays, England, RM20 3JT.
If a provision cannot lawfully be enforced, the remaining terms continue to apply so far as lawful. A delay in exercising a right does not by itself waive it. Nothing in these terms creates an agency, joint venture or authority to bind the other party.